COVID-19 Update 31st August 2021: As we move from Level 4 to Level 3 there is effectively little change in the way we interact with our clients.
Consultations are still contact free. Therefore, we will collect your pet from the carpark, perform the examination and report back our findings and treatment plans.
Vaccinations – during Level 3 we will be prioritising kitten and puppies. All other routine vaccinations can be postponed until we move to Level 2.
All consultations must be pre-booked and clients are to telephone the clinic upon arrival at our carpark (please do not text as this is not monitored). There are NO “drop in” appointments.
An option is to email (with photographs) your concern to email@example.com but be aware that this email is not checked during the weekend or evenings. We will respond to your email generally within 24 hours.
We are operating with reduced staffing and “contactless” consultations can take longer than normal consultations an as such we are still requesting that for this period we only see “essential” cases. A phone call can help in deciding whether a visit is needed or if it can be postponed until Level 2.
Pet food, flea and worm products can be posted, couriered or picked up from the clinic BUT must be preordered (telephone 06 7513000). You can also order from our online store on our website and have them delivered to your door https://bit.ly/3zuIcCE
We operate “contactless” pick-up. If you have ordered supplies, we just ask you to call when you arrive and we will have your order ready in our collection box.
Please respect social distancing with our staff and with other people who are present in our clinic car park.